TERMS OF SERVICE

Terms of Service

Effective Date: 01/01/2025

Welcome to REAL Management LLC ("Company," "we," "us," or "our").

By accessing or using our services, website, and communication channels, you agree to the following Terms of Service. Please read them carefully, as they outline your rights and responsibilities.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, you should not use our services. We reserve the right to update these terms at any time, and continued use of our services after changes are posted constitutes acceptance of the updated terms.

2. Messaging Terms & Conditions

You agree to receive informational messages (such as appointment reminders, account notifications, lease updates, and payment reminders) from REAL Management LLC. Message frequency varies based on your interactions. Message and data rates may apply. For help, reply HELP or email us at

maintenance@rmgulfcoast.com. You can opt out at any time by replying STOP.

3. Types of Messages You May Receive

By opting in to our communication services, you may receive messages related to:

Rental application status and updatesLease agreements and renewal remindersPayment confirmations, reminders, and late payment alertsMaintenance requests and scheduling updatesProperty inspection notificationsImportant service-related announcementsEmergency notifications and weather-related property alerts

4. Message Frequency

The number of messages you receive will depend on your engagement with our services. We strive to limit messages to necessary and relevant communications. If you believe you are receiving excessive messages, please contact us at

info@rmgulfcoast.com

.

5. Fees and Charges

Standard message and data rates may apply based on your mobile carrier and service plan. You are solely responsible for any fees associated with text messaging, including but not limited to, carrier-imposed charges.

6. Customer Support

For assistance regarding our messaging services, you can:

Reply HELP for automated support optionsContact us via email at info@rmgulfcoast.com

Call our customer service at +1 (228) 432-6538

7. Opting Out of Messages

You may opt out of receiving text messages at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive text messages from us, except for essential notifications related to ongoing services (e.g., emergency alerts).

8. Privacy and Security

We take the privacy and security of your information seriously. We do not share or sell your personal information to third parties for marketing purposes. For more information on how we handle your data, please refer to our Privacy Policy.

9. Limitation of Liability

Real Management LLC is not responsible for any delays, failures, or misdeliveries of messages due to technical issues beyond our control, including service interruptions by mobile carriers. We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our messaging services.

10. Amendments to These Terms

We may update these Terms of Service periodically. Any changes will be posted on our website with the revised effective date. Your continued use of our services after such updates constitutes your acceptance of the revised terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Real Management LLC

+1 (228) 456-3437

info@rmgulfcoast.com

3073 Big Ridge Road, Suite A.,

D'Iberville, MS, 39540, United States

By using our services, you confirm that you agree to these terms and acknowledge that you have read and understood them.